Young, gifted & scientific
Maxine Gossell-Williams breaks down barriers
MAXINE GOSSELL-WILLIAMS may be petite, but she packs a punch. At five feet two inches tall and 118 pounds, she is breaking down barriers in the scientific world.
Management needs to create the way for good customer service
IN RESPONSE to the customer service feature of June 8, I was extremely interested in the article dealing with the lack of customer service that has plagued our beautiful island. I was totally astounded on my return in 1997 at the lack of service...
Boos & bouquets - Listen and learn
THANK YOU for the recent article relating to customer (dis)service in Jamaica. The experience related in the June 8 feature, unfortunately, is typical. Please allow me the opportunity to share some insights gained through years of experience.
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