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The Voice

C&W (Jamaica) appoints new boss
published: Thursday | September 23, 2004

CABLE & Wireless, yesterday announced the appointment of Jacqueline Holding as the new president of Cable & Wireless Jamaica.

She will succeed Gary Barrow effective October 1, 2004.

As the chief executive, Ms. Holding will lead continuing programmes to introduce new products and technologies and further improve overall customer service levels throughout the country. She will spearhead the company's mission of providing telecommunications services and products to the people of Jamaica.

Jacqueline Holding will also personally oversee the company's efforts to assist those affected by Hurricane Ivan and work with local authorities to ensure that Cable & Wireless Jamaica is doing everything possible to help restore normalcy to the country.

Ms Holding who joined Cable & Wireless in 1990, is a seasoned telecommunications executive with international and financial expertise and a proven management track record. Pre-viously, she served as CEO of Cable & Wireless Seychelles. In this role, she was responsible for managing a newly-competitive market and demonstrated an ability to maximise customer satisfaction by quickly gaining a deep understanding of the market. As a result of her proven ability she was named regional CEO of the entire Middle East and Islands region. As such, she oversaw Cable & Wireless investments in a region consisting of 16 subsidiary and associate businesses and led her team to consistently exceed financial and operational targets. Ms. Holding has also held senior roles in the Cable & Wireless businesses in the Maldives, Japan and Russia, further demonstrating her ability to quickly adapt to new and diverse markets.

CUSTOMER PARTNERING

"Jacqueline's knowledge of the industry, her leadership skills and operational capabilities will complement the talents of the Cable & Wireless team and its commitment to Jamaica and the Caribbean region," said Len deBarros, chairman of Cable & Wireless Jamaica "In addition, Jacqueline's experience in partnering with customers will bring immense value as we continue to work to meet their changing needs in this growing market. Without a doubt, she is the right person to lead Cable & Wireless Jamaica at this time."

"I am honoured and excited to be joining the Cable & Wireless team in Jamaica," said Jacqueline Holding. "My primary goal is to reinforce Cable & Wireless' position as the telecommunications company of choice for all Jamaicans. So, I look forward to partnering with our customers and building upon our recent improvements to the infrastructure and service organisation to make that a reality."

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