Bayside Restaurant at Couples Ocho Rios. - CONTRIBUTED
ALL FOUR Couples Resorts have been awarded the Apple Vacation's Golden Apple Award at a ceremony held in Chicago.
Couples Resorts is the only all-inclusive in the Caribbean to have received the award for every resort within the brand.
Couples' Senior vice-president of sales and marketing, Randy Russell, was at the event to receive the award on Couples behalf.
"It makes sense that if one resort were to receive this accolade, then all four would because we make sure that they all uphold the highest standards; paying particular attention to providing exceptional and personalised service," commented Russell.
EVALUATED
Award recipients are chosen based on vacation satisfaction questionnaires completed by Apple vacationers upon their return home. Hotels and resorts are evaluated on the quality of their products, installations and services. The Golden Apple is only awarded to those hotels and resorts with the highest standards of excellence and exceptional hotel operations.
Couples Resorts was also among four finalists in the Best Hotel Chain category for Apple Vacation's Crystal Awards, which are handed out in five categories.
Pioneered by the legendary Abe Issa, Couples Resorts, headquartered in Montego Bay, Jamaica, owns and operates four properties in Jamaica - Couples Ocho Rios, Couples Sans Souci, Couples Swept Away and Couples Negril.
