THE EDITOR, Sir:ON JUNE 23, I made an application for two birth certificates for my granddaughter.
For this, I paid $1,200, requested a seven-day delivery and was very specific to state the name and address in Kingston of the person to whom I wanted them delivered.
When my package did not arrive at the specified time, I got in touch with the department to say I could collect it.
The point of delivery was fewer than two miles away. Instead I was given a telephone number to make contact. The warning for Hurricane Dennis was by this time out and all I got was an answering service.
On August 4, there was still no delivery so I got in touch with Air Pack, the agency to whom, I was told, the certificates were given for delivery.
I have spoken to two separate clerks at different times. Both had promised to look into the matter and get back to me.
On September 10, when there had been no word and still no delivery, I hand-delivered a letter to Dr. Patricia Holness asking her to kindly look into this matter for me and let me know what next I must do to obtain these certificates. Still not a word.
Clearly, Mr. Editor, the compulsory delivery system has in it the possibility of breakdown.
I am asking you to publish this letter so that if or when the department sees it they simply issue another set of certificates and deliver or let me know and I will arrange to collect.
I am, etc.,
RONALD G. LAMPART
Cedar Valley
