Commentary>Pharmacy's duty to dispense
with care
Kedian
T Francis - Legal Commentator
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The French philosopher Voltaire once said that 'doctors are men who
prescribe medicine of which they know little to human beings of whom they
know nothing'.
As dated as Voltaire's views may be today, there is some merit in saying
that pharmacists are, or ought to be, more knowledgeable than some doctors
about the uses and components of various drugs on the market. It, therefore,
becomes important that, in filling prescriptions, a pharmacist must ask
such questions and generally make such enquiries of each customer in order
to determine whether the drug and the dosage prescribed are appropriate.
Of course, this sounds a bit like setting the one up against the other
but, on the contrary, this method ensures a useful kind of check and balance
on the activities of each professional.
There is no doubt that medicinal products are under strict control and
regulation with the aim of protecting consumers and promoting public health.
It also goes without saying that all governments have a duty to implement
strict drug control laws to avert the risks involved in the dispensing
of drugs to the public.
Injury and Death
Notwithstanding clear attempts at fashioning and implementing such regulations,
there are still instances where the use of some drugs introduced to the
public result in injury and even death.
The increased complexity and expanded role of the pharmacists in the
drug regulation process may ultimately expose them to criminal and/ or
civil liability.
In view of the globally alarming rate of misapplication, misdiagnosis
and misuse of some drugs, pharmacists must stay abreast of their legal
obligations, rights and remedies in order to avoid civil claims and/or
criminal prosecutions.
Like any other professional, pharmacists have a general duty to take
all reasonable care in the exercise of their duties. In particular, they
must ensure that they dispense drugs in accordance with the Pharmacy Act.
The Act describes 'dispensing' as the supply of drugs in accordance with
a prescription given by a registered medical practitioner, dentist, veterinarian
or surgeon.
It follows that the issuing of drugs in any other manner may expose a
pharmacist to some kind of liability.
Additionally, a pharmacist has a duty to meticulously check the work
of his assistant or other technician. A pharmacist who fails to properly
supervise will be vicariously liable for the acts and/ or omissions of
that assistant or technician.
Pharmacist Indicted
In a recent case in the United States, a pharmacist was indicted on charges
of involuntary manslaughter and reckless homicide because he failed to
properly supervise a pharmacy technician who instead of using a pre-packaged
saline solution filled a plastic bag with a solution that was 23.4 per
cent salt.
The solution administered was to a minor who died shortly after.
Some guidance regarding the standard of care which obtains as a pharmacist
may be found in the words of one judge who, in attempting to give clarity
to the term negligence described it as "the omission to do something
which a reasonable man, guided upon those considerations which ordinarily
regulate the conduct of human affairs, would do, or doing something which
a prudent and reasonable man would not do".
It therefore behoves all pharmacists to adopt this as a mantra in the
performance of their duties.
Kedian T Francis is an attorney with the law firm DunnCox in Kingston
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